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Portfolio Services Contact Process Performance FAQ Start a Project

Technical Website Support

$65.00

Technical Website Support

Technical Website Support

$65.00

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Website Development & Web Solutions

A young remote studio shaping raw ideas into structured, functional websites — built, tested, and supported.

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help@pinequarrywebsites.com
+1 (995) 938-4709
600 17th St, Denver, CO 80202

© 2026 Pine Quarry LLC — All rights reserved Remote Studio · Worldwide Collaboration

Privacy Policy

Effective Date: July 29, 2026

1. Introduction

Pine Quarry LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and business name provided via contact forms or direct communication.
Project Information: Details about your website project, technical requirements, and business goals shared during consultations.
Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
Payment Information: Billing details processed securely through third-party payment processors. We do not store full payment card data.

3. How We Use Your Information

We use collected information to:

Provide, manage, and improve our website development and technical support services.
Communicate with you regarding project updates, proposals, and support requests.
Process payments and send invoices.
Analyze website usage to improve our online presence.
Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with:

Service Providers: Third-party tools used for project management, communication, analytics, and payment processing (e.g., Stripe, Google Analytics, Notion).
Legal Authorities: When required by law or to protect our legal rights.

5. Cookies

Our website uses cookies to enhance user experience and gather analytics data. You may disable cookies in your browser settings; however, some features may not function properly.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Project-related data is typically retained for 3 years after project completion.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at help@pinequarrywebsites.com.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact

Pine Quarry LLC
600 17th St, Denver, CO 80202
help@pinequarrywebsites.com
+1 (995) 938-4709

Terms & Conditions

Effective Date: July 29, 2026

1. Agreement

By engaging Pine Quarry LLC for any service, you agree to these Terms & Conditions. These terms govern all website development, maintenance, and technical support services provided by Pine Quarry LLC.

2. Services

Pine Quarry LLC provides the following services remotely:

Custom website development
Business website development
Landing page development
Responsive web design
Website redesign
CMS setup and customization
Website maintenance
Performance optimization
API integrations
Website testing and bug fixing
UI/UX implementation
Technical website support

3. Project Engagement

All projects begin with a discovery call or written brief. A formal proposal and project agreement will be provided before work commences. Work begins only after written approval and receipt of any required deposit.

4. Payment Terms

A deposit (typically 50%) is required before project initiation.
Remaining balance is due upon project completion before final delivery or launch.
Ongoing maintenance and support services are billed monthly in advance.
Invoices are due within 7 days of issuance unless otherwise agreed in writing.
Late payments may incur a 1.5% monthly fee.

5. Client Responsibilities

The client agrees to:

Provide timely feedback, content, and access to required accounts and assets.
Designate a primary point of contact for the project.
Review and approve deliverables within agreed timelines.

Delays caused by the client may result in revised timelines and additional costs.

6. Revisions

Each project phase includes a defined number of revision rounds as specified in the project proposal. Additional revisions beyond the agreed scope will be billed at our standard hourly rate.

7. Intellectual Property

Upon receipt of full payment, the client receives full ownership of the final deliverables. Pine Quarry LLC retains the right to display the completed work in our portfolio unless otherwise agreed in writing. Third-party assets (fonts, stock images, plugins) remain subject to their respective licenses.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This obligation survives termination of the agreement.

9. Limitation of Liability

Pine Quarry LLC's total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project in question. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate the agreement with 14 days written notice. Upon termination, the client is responsible for payment of all work completed to date. Deposits are non-refundable unless Pine Quarry LLC terminates without cause.

11. Governing Law

These Terms are governed by the laws of the State of Colorado, USA. Any disputes shall be resolved in the courts of Denver, Colorado.

12. Contact

Pine Quarry LLC
600 17th St, Denver, CO 80202
help@pinequarrywebsites.com

Refund Policy

Effective Date: July 29, 2026

1. General Policy

Pine Quarry LLC provides professional website development and technical services. Due to the custom and time-intensive nature of our work, our refund policy is structured to be fair to both parties.

2. Deposits

All deposits paid to initiate a project are non-refundable. Deposits compensate for time spent on discovery, planning, initial design concepts, and resource allocation.

3. Project Cancellation by Client

If a client cancels a project after work has commenced:

The client is responsible for payment of all work completed up to the cancellation date.
Any amounts paid beyond the value of completed work will be refunded within 14 business days.
Work completed will be delivered to the client upon receipt of outstanding payment.

4. Project Cancellation by Pine Quarry LLC

If Pine Quarry LLC cancels a project without cause:

A full refund of all payments made will be issued within 14 business days.
All work completed to date will be delivered to the client.

5. Completed Projects

No refunds are issued for completed and delivered projects. If you are unsatisfied with the final deliverable, please contact us within 7 days of delivery. We will work to resolve any issues through revisions as outlined in the project agreement.

6. Ongoing Services

For monthly maintenance and support retainers:

Cancellations must be submitted in writing at least 14 days before the next billing cycle.
No refunds are issued for the current billing period.
Unused hours in a retainer period do not carry over or qualify for refunds.

7. Dispute Resolution

If you believe a refund is warranted outside of these terms, please contact us at help@pinequarrywebsites.com. We are committed to resolving disputes fairly and professionally.

8. Contact

Pine Quarry LLC
600 17th St, Denver, CO 80202
help@pinequarrywebsites.com
+1 (995) 938-4709

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